Thank you for considering SmartMails as your email marketing platform. We understand that privacy is important to you, and we take your privacy seriously. This Privacy Policy provides detailed information on how we collect, use, and disclose your personal information.
1. Information We Collect
We collect personal information when you sign up for our service, create an account, or use our platform.
This information includes:
- Contact information such as your name, email address, phone number, and billing address
- Payment information such as your credit card number, expiration date, and billing address
- Information related to your email campaigns such as the content of your emails, recipient lists, and delivery statistics
- Technical information such as your IP address, browser type, operating system, and device information
We collect this information to provide you with our services, personalize your experience, and improve our platform. We also collect information from cookies and similar technologies, which allow us to track your usage patterns and customize your experience on our platform.
2. How We Use Your Information
We use your personal information to provide you with our services, including processing payments, sending emails, and providing customer support. We also use your information to communicate with you about your account, notify you of changes to our services or policies, and send you marketing materials if you have consented to receive them.
We use technical information to improve our platform, prevent fraud, and ensure the security of our services. We may also aggregate and anonymize your data to create statistical analyses and insights.
3. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with third-party service providers who assist us in operating our platform, such as payment processors. We only share your information with these providers to the extent necessary to perform their services.
We may also share your information if required by law, in response to a subpoena, court order, or other legal processes, or to protect our legal rights. We may also share your information in connection with a merger, acquisition, or sale of our business.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. We use industry-standard security measures such as encryption, firewalls, and secure servers to protect your data. However, no security measure is completely foolproof, and we cannot guarantee the security of your information.
5. Information through Cookies
SmartMails uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files that are placed on your device when you visit our website. They allow us to remember your preferences, login information, and other settings so that you don’t have to enter them every time you visit our site. Cookies also help us track your usage patterns and customize your experience on our platform.
We use both session cookies and persistent cookies. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period of time, or until you delete them.
We use cookies for the following purposes:
- Authentication and security: We use cookies to verify your account and prevent fraudulent activity.
- Personalization: We use cookies to remember your preferences and personalize your experience on our platform.
- Analytics: We use cookies to track usage patterns and analyze how our platform is being used. This helps us improve our platform and provide better service to our customers.
- Marketing: We may use cookies to show you targeted advertisements on our platform or on third-party websites.
You can choose to accept or reject cookies. However, this may limit your ability to use certain features of our platform.
6. Your Choices
You have the right to access, correct, update, or delete your personal information. You can do this by logging into your account or contacting us at support@smartmails.com. You may also unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make any material changes, we will notify you by email or by posting a notice on our website.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or our practices, please contact us at support@smartmails.com.
Disclaimer: The information provided on this website is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website, you may be able to link to other websites that are not under our control. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.